Your feedback is invaluable. We take it into account to provide better customer service.
The survey you took
You took the customer satisfaction survey, which determines the Net Promoter Score (NPS) index for Eurobank.
We conduct the survey regularly on a sample of customers, according to international standardised evaluation protocols.
How your feedback helps us
Your feedback is invaluable because we learn how you evaluate our services and your banking relationship with Eurobank, and which problems you may have faced.
With your help, we continuously improve all our customers’ banking experience.