Sign up for e-Statements to receive copies of the activity on your accounts, cards, loans and investments through your e-Banking. This way you better protect your personal data and avoid having to keep hard copies of statements on file.
To get e-Statements:
- If you already have e-Banking credentials, you’ll need to disable paper statements through your e-Banking.
- If you don’t have e-Banking credentials, you must first sign up online. Once you do that, the e-statements will be activated automatically. Find out how to activate e-Statements.
You can conveniently activate e-Statements, through your e-Banking.
The e-Statements are activated as soon as you get e-Banking credentials (Username and Password). You will automatically stop receiving paper statements for all the products that have been incorporated in this service.
If you don’t have e-Banking credentials, sign up online. You will need:
- The number and PIN of an active Eurobank debit or credit card issued in your name.
- The mobile number you have registered with Eurobank.
Otherwise come to one of our branches.
Through e-Statements you have access to copies of the activity on your products from your computer at any time.
Online monitoring
The e-Statements are pdf files. They are exact copies of the paper statements of your account, card, investment or loan you have been receiving by post.
You can monitor them through your e-Banking and store them on your computer. This way you can retrieve them at any time.
Email notification
You are notified by email every time a new e-Statement is issued; as long as you have registered your email in your e-Banking. Log in to e-Banking and choose:
My documents > e-Statements
Through the secure e-Banking environment, you are the only one who has access to your e-Statements. So there is no risk of data loss or interception, usually associated with statements sent by post.
Log in to your e-Banking and choose:
My documents > e-Statements
Then choose the CATEGORY, PRODUCT and period (Current year or Time period) you want from the corresponding fields. Click on SEARCH.
Choose the date you are interested in. View the copy, store it or print it.
Log into e-Banking using your credentials and choose:
My documents > e-Statements
For each product:
- Choose NO to stop receiving paper statements.
- Fill in your email in the EMAIL ADDRESS field so we can notify you every time a new e-Statement is issued.
Click on CONTINUE and CONFIRM.
You can switch back to receiving paper statements, provided this is available for the products you are interested in.
Log in to your e-Banking and choose:
My documents > e-Statements
For each product:
- Choose YES to start receiving paper statements.
- Fill in your postal address where you wish to receive the paper statements.
Click on CONTINUE and CONFIRM.
Yes. If you are the legal representative of your company, you can view the e-Statements and stop receiving paper copies.
Otherwise, to stop receiving paper statements, or to register or change the email for notifications, you must submit a special document from your company’s legal representative.